If you have a claim which needs immediate attention, and occurs outside our normal office hours, please report directly to your insurers. Helplines to report claims can be found in your policy wording and are usually open 24 hours a day, 7 days a week
We always endeavour to provide a high level of service but if you are not satisfied please contact us using the contact details shown. If you remain unsatisfied you may be entitled to refer your issue to the Financial Ombudsmen Service.
For more information please visit their website at www.financial-ombudsman.org.uk .
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T 01244 351724
F 01244 351706
9.00am – 5.00pm, Monday to Friday
46 Hamilton Square